REF: AP-SVC / THREE SERVICES
Three services, each at a fixed price. No hourly rates.
Whether the family needs a one-day overview of what they hold or a nine-month programme covering multiple states and generations, we have a service that fits. All priced clearly, billed in two stages.
Back to HomeSCOPE NOTE — AP-SCO-003
Arkib Pusaka organises documents, builds family archives, researches family history from public and family sources, explains publicly published procedures in plain language, and coordinates appointments. We do not advise on entitlements or ownership, do not represent anyone before any authority, do not value or hold property, and do not handle money on anyone's behalf.
AP-SVC-APP / OUR APPROACH
How we work, across all three services
Every Arkib Pusaka engagement begins with a written scope note — a single page stating what we will do, what we will not do, and what the family will receive at the end. This is signed by both parties before any session starts. There is no ambiguity about our role and no room for scope creep.
We use professional archival cataloguing standards throughout: each document is described by type, issuing authority, date, and physical condition. Scans are captured at 600 dpi with colour calibration. Digital files are linked to their metadata records and delivered on encrypted media. No cloud services are used without written approval.
01
Scope agreement signed
02
Documents assessed & receipted
03
Inventory / archive built
04
Handover with destruction certificate
AP-SVC-001 / FIRST SERVICE
Document Inventory Session
RM 620 — fixed price
A three-hour session in which we go through the papers a family holds — identity documents, property and vehicle papers, account statements, insurance folders, membership records, land documents — and build a written inventory listing each item, its date, its condition and where the original is stored. We note which items appear to be missing and which office issues each, drawing on publicly published information.
- Written inventory in PDF and spreadsheet format
- Missing items noted with issuing office details
- All originals remain with the family
- No valuation, no submissions, no advice on entitlement
- Session held at family home or our Jalan Raja Chulan office
PROCESS
- 01 Scope note signed at start of session
- 02 Documents sorted by category on table
- 03 Each item catalogued: type, date, issuer, condition
- 04 Missing items flagged with source references
- 05 Written inventory handed over same day
Best for: Families who want to know what they have before deciding on next steps, and families who have recently managed a bereavement and need to understand the document position.
Arrange This Session
AP-SVC-002 / SECOND SERVICE
Family Archive Build
RM 1,950 — fixed price
Six weeks of archival work: collection of documents from the family home, cleaning and flattening of fragile papers, scanning at 600 dpi with per-item metadata, construction of a printed index, preparation of an acid-free storage box for originals, and delivery of an encrypted digital archive to each named family member. Includes arrangement of accredited translation for documents in other languages and attested copies made through the family's own commissioner of oaths. Two review meetings included, with a written handover at the close.
- 600 dpi archival scanning with colour calibration
- Per-item metadata: type, date, authority, condition
- Acid-free physical storage box for originals
- Encrypted digital archive per named family member
- Translation coordination included
- Two review meetings and written handover
TIMELINE — SIX WEEKS
- Wk 1–2 Collection, cleaning, condition noting
- Wk 3–4 Scanning, metadata, translation coordination
- Wk 5 Index construction, first review meeting
- Wk 6 Physical storage preparation, handover meeting
Best for: Families with a single household of documents who want a complete digital and physical archive delivered within a defined timeframe.
Begin This Programme
AP-SVC-003 / THIRD SERVICE
Complete Estate Records Programme
RM 4,500 — fixed price
A nine-month programme for families organising records spread across several states, generations or languages. Includes home visits within the Klang Valley and courier handling elsewhere, complete archival scanning and indexing, reconstruction of a family timeline from available papers, genealogy research through public registries and family sources, preparation of a per-branch folder set, four family briefing meetings with written minutes, drafting of routine correspondence for family signature, and coordination of appointments with the professional adviser the family appoints. Every decision remains with the family throughout.
- Home visits within Klang Valley
- Records from multiple states via courier
- Genealogy research through public registries
- Per-branch folder set for each family line
- Four briefing meetings with written minutes
- Adviser appointment coordination
TIMELINE — NINE MONTHS
- Mth 1–2 Home visits, document collection, scope confirmation
- Mth 3–5 Scanning, indexing, genealogy research
- Mth 6–7 Family timeline, branch folder preparation
- Mth 8 Briefing meetings, correspondence drafting
- Mth 9 Final review, handover, destruction certificate
Best for: Families with records across multiple states or generations, families dealing with a large or complex estate, or families who want a full archival record before advisers are appointed.
Discuss This ProgrammeAP-SVC-CMP / COMPARISON
Which service is right for the family?
Use this table to compare what is included in each programme. If you are unsure, the Document Inventory Session is a practical first step that helps clarify scope before committing to either of the larger programmes.
| Included feature | Inventory RM 620 |
Archive Build RM 1,950 |
Complete Programme RM 4,500 |
|---|---|---|---|
| Written document inventory | |||
| 600 dpi archival scanning | — | ||
| Encrypted digital archive | — | ||
| Acid-free physical storage | — | ||
| Translation coordination | — | ||
| Home visits (Klang Valley) | — | — | |
| Genealogy research | — | — | |
| Multi-state document handling | — | — | |
| Family timeline from papers | — | — | |
| Adviser appointment coordination | — | — |
AP-SVC-PRC / PRICING
Fixed prices, billed in two stages
AP-SVC-001
Document Inventory Session
RM 620
One session · typically 3 hours
- Written inventory
- Missing items noted
- All originals returned same day
MOST POPULAR
Family Archive Build
RM 1,950
Six-week programme · two review meetings
- 600 dpi scanning
- Encrypted digital archive
- Acid-free physical storage
- Translation coordination
AP-SVC-003
Complete Estate Records Programme
RM 4,500
Nine-month programme · four briefing meetings
- Home visits & courier handling
- Genealogy research
- Per-branch folder set
- Adviser coordination
All prices in Malaysian Ringgit (RM). Invoiced 50% at start, 50% at handover. No additional charges within agreed scope.
AP-SVC-STD / STANDARDS
Professional standards across all services
Written scope before every engagement
Every session begins with a signed scope note. No session proceeds without it.
600 dpi scanning with calibration
Industry-standard scanning resolution with colour calibration panels for long-term readability.
Encrypted storage and delivery
All digital files encrypted at rest. Delivered to named recipients on encrypted media only.
PDPA compliance
Data handling follows Malaysia's Personal Data Protection Act 2010 throughout.
Destruction certificate at handover
Written confirmation that all working copies held by us have been permanently deleted.
Receipt for every document handled
When documents leave the family's hands for scanning, we sign a receipt listing each item.
AP-CTA-SVC
Not sure which service fits? Let's talk it through.
A brief conversation is usually enough to identify the right starting point. We do not charge for initial discussions, and there is no obligation to proceed.
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